A guide to Donnini’s management service
At Donnini we pride ourselves on exceptional guest experience, partnered with high quality property. That’s what led us to winning a national award in 2023 ‘Best Operator 1-50 units’ at the UK’s Serviced Apartment awards.
We are always on the lookout for great property and we want to expand our offering to more guests across Scotland. We want to help property owners and investors ‘experience more’ – see what we did there!
So, let us explain what our management service is and why it’s led us to be an award-winning company.
Serviced accommodation, holiday letting, ‘that Airbnb thing’, can be a complicated business with lots of moving parts. From cleaning, linen management, guest calls, marketing, taking payments…the list goes on. At Donnini, we take care of all that hassle while maximising your return on your property. We know the importance of getting the most out of an asset and that’s why we have developed proven strategies that help drive more business to your property as well as ensuring the operations are running as effectively as possible.
When your property comes on board with Donnini we will make sure it’s set up for success. We guide you on the best, most cost effective, durable, and appealing furniture to use in your property, we advise you on the services to include for guests and then we ensure we have stunning, professional photography to capture your property in the best light to ensure it grabs people’s attention.
We then sit down and craft the sales strategy for the property. We utilise Artificial Intelligence software to dynamically adjust the rates at different times of the year, ensuring you are competitively priced and driving occupancy to your property. We source high quality linen and consumables for your guests to enjoy at a competitive price and we ensure that the property standards are consistently looked after to ensure that our guests are ‘experiencing more’ and leaving positive reviews. Oh, did I forget to mention we list your property on over 50 online travel sites to maximise the exposure!
Anything the guest needs throughout their stay we take care of, not sure how to work the heating? We handle that. Need a taxi booked for your arrival? Sure, leave it to us. After the guest has checked out, we bring the property back up to it’s high standard ready for the next guests.
At the end of the month, you are transferred the remittance with a detailed breakdown of the revenue and costs for the month. Full transparency is what you get at Donnini…. after all, one of our values is ‘Trust & Integrity’!
If you are interested in finding out more as you’re not happy with your current agent or fed up of managing your property yourself. Then please contact us and speak to a member of the Donnini team today.